Tri Delta Transit begins on-demand pilot program
Eastern Contra Costa County Transit Authority (Tri Delta Transit) began a six-month on-demand shuttle service program on June 17. The service, known as Tri MyRide, operates Monday through Friday and serves an area near the Antioch BART Station and Pittsburg Bay Point BART Station.
Tri MyRide utilizes TransLoc’s Microtransit app and allows customers to schedule rides just as they would with other ride-hailing services. Tri Delta Transit explains that the app is connected to proprietary software that allows bus operators to pick-up and drop-off passengers in an efficient manner.
“By partnering with technology companies, Tri Delta Transit is meeting the evolving needs of passengers in our community. Tri MyRide allows our agency to provide on-demand service from the convenience of a smart phone app,” said CEO Jeanne Krieg.
The service uses small, neighborhood-friendly shuttle buses that easily maneuver on residential streets. Tri MyRide operators undergo the same background screening as other Tri Delta Transit operators, and all vehicles are equipped with surveillance cameras to ensure safe transport. The shuttle buses are wheelchair accessible and accommodate people with disabilities.
The cost to ride is only $2 per trip. Payment may be made through the Microtransit app or with cash. Tri Delta Transit explains that the low-cost makes Tri MyRide more affordable than traditional ride-hailing services, which could cost riders at least more than three times the amount for a similar trip.
Mischa Wanek-Libman | Group Editorial Director
Mischa Wanek-Libman is director of communications with Transdev North America. She has more than 20 years of experience working in the transportation industry covering construction projects, engineering challenges, transit and rail operations and best practices.
Wanek-Libman has held top editorial positions at freight rail and public transportation business-to-business publications including as editor-in-chief and editorial director of Mass Transit from 2018-2024. She has been recognized for editorial excellence through her individual work, as well as for collaborative content.
She is an active member of the American Public Transportation Association's Marketing and Communications Committee and served 14 years as a Board Observer on the National Railroad Construction and Maintenance Association (NRC) Board of Directors.
She is a graduate of Drake University in Des Moines, Iowa, where she earned a Bachelor of Arts degree in Journalism and Mass Communication.
