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    1. Alt. Mobility
    2. Shared Mobility

    SacRT’s SmaRT Ride microtransit service among most success in U.S.

    Sept. 10, 2020
    The on-demand shuttle ridership continues to grow during the COVID-19 pandemic.
    Related To: Sacramento Regional Transit (SacRT)
    SacRT
    SmaRT Ride provided nearly 12.200 rides in the month of July.
    SmaRT Ride provided nearly 12.200 rides in the month of July.

    SmaRT Ride, the Sacramento Regional Transit District's (SacRT) on-demand microstransit shuttle service, is among the most successful microtransit service in the U.S., according to data provided by public mobility company Via.

    Despite the COVID-19 pandemic, SacRT’s SmaRT Ride has experienced steady growth this summer, with July showing the highest ridership month to date, providing approximately 12,200 rides. August ridership was on trend to beat that; however, excessive heat and fire related smoke had a significant impact with nearly 11,500 rides still accomplished.

    According to Via’s data, whose technology powers the SmaRT Ride app, the service has grown by an average of almost four percent per week in the past two weeks. Last week, SmaRT Ride completed 2,784 passenger trips, placing it among the strongest performing microtransit services in the United States in terms of both ridership and week-on-week growth.

    SmaRT Ride experienced a 15-percent drop in ridership at the onset of the pandemic in March and April. SmaRT Ride has been in operation since February 2018 and has provided more than 230,000 total rides since it launched.

    The SmaRT Ride service zones provide lifeline service to communities with populations that are approximately 48 percent minority, 15 percent low-income and 13 percent disabled. While three of the zones, FranklinSouth Sacramento, Gerber and North Sacramento, serve disadvantaged communities that consist of more than 80 percent minority populations.

    “It is amazing to see an increase in ridership during a time when transit is expected to incur steep declines,” said SacRT General Manager and CEO Henry Li. “This really speaks volumes about how important innovative public transit service is in the Sacramento region for essential travel, especially in our disadvantaged communities, to access food, healthcare and frontline jobs during the pandemic.”

    With a total of nine active SmaRT Ride service zones, SacRT says it is the largest microtransit provider in the country, operating with 45 shuttles, nine of which are zero emission electric vehicles (ZEV). Six ZEVs operate in the Downtown-Midtown-East Sacramento service zone and three ZEVs, provided by Electrify America, operate in the Franklin-South Sacramento zone.

    SmaRT Ride service is provided through Measure A funding. SacRT was awarded a $12-million grant by the Sacramento Transportation Authority (STA) to help expand microtransit on-demand service with a focus on disadvantaged communities throughout the Sacramento region.

    “Funding transit is an important part of restoring our economy and accommodating our growing population,” said STA Chair and Elk Grove City Councilmember Darren Suen. “The STA is pleased to see that our investment in SmaRT Ride has been beneficial for so many in our region, as evidenced by the increase in demand for the service.”

    “SmaRT Ride is a lifeline for residents to safely travel around their community to access essential services during these challenging times,” said SacRT Board Chair and Sacramento City Councilmember Steve Hansen. “The growth in ridership exemplifies how popular, convenient and easy it is to use the service, and demonstrates the need for innovative and dependable mobility solutions as we recover and build an inclusive economy.”

    Using a mobile app, riders can hail a vehicle directly from their smartphone, online or by calling the SacRT call center. Via’s algorithms match multiple passengers into a single vehicle in real time and enable residents to use on-demand transit as a complement and extension to the existing public transit infrastructure in the city.

    “Technology has the power to greatly expand access to public transit where and when it is needed most,” said Via CEO and Co-founder Daniel Ramot. “Affordable and efficient public transit is critical to economic and social mobility in our cities and, especially during these challenging times, we are proud to partner with SacRT to provide an innovative transit solution to the residents of Sacramento.”