Community Transit’s Zip Alderwood Shuttle seeing success nine months into pilot program

Community Transit’s Zip Alderwood Shuttle pilot program is seeing success in its nine months of operation. On the first day of Zip service in October 2022, 14 people took a ride. In June 2023, Community Transit hit 138 trips in a single day. Currently, the pilot has more than 20,000 boardings and 1,000 unique customers.

The Zip pilot is part of Community Transit’s Innovative Services program, Innovative Services partners with local communities to test new transportation solutions. The programs often serve as a vital connection to existing transit systems, providing access closer to people's homes and destinations and expanding access to transit for more communities.

Community Transit is exploring continuing Zip beyond the pilot period. In August, customers will have the opportunity to give input on making the Zip Alderwood Shuttle regular service beyond October 2023.