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    1. Bus
    2. Paratransit

    Des Moines Area Regional Transit Authority brings on UZURV to operate some paratransit services

    Oct. 16, 2024
    This partnership will help DART to better manage paratransit service requests and expand accessibility to riders.
    Related To: Des Moines Area Regional Transit Authority (DART)
    Des Moines Area Regional Transit Authority
    This partnership with UZURV will help DART better manage paratransit service requests and expand accessibility to riders.
    This partnership with UZURV will help DART better manage paratransit service requests and expand accessibility to riders.

    Beginning Nov. 4, 2024, UZURV will operate in central Iowa to provide connecting trips to existing Des Moines Area Regional Transit Authority’s (DART) paratransit customers.

    UZURV vehicles operating the new service are regular passenger vehicles marked with a decal displaying DART’s logo on the vehicle. In addition to UZURV, DART also partners with Yellow Cab Company to provide some paratransit trips. This partnership will help to ensure DART’s paratransit customers receive timely service and a comfortable experience when DART receives more requests for trips than can be provided by DART vehicles.   

    The process for booking a ride and the cost for a trip remain unchanged for customers. Paratransit customers must pay before or at the time of the trip.   

    The new DART UZURV service offers:  

    • Door-to-door service  
    • Trips to and from anywhere in the paratransit service zone 
    • Servicing drivers credentialed in ADA, HIPAA, CPR, First Aid and defensive driving  
    • Similar amenities to DART paratransit vehicles, such as driver assistance, additional passenger(s) including a Personal Care Attendant (PCA).   

    Des Moines Area Regional Transit Authority
    Des Moines Area Regional Transit Authority launches 'Reimagine DART' initiative.