Nick Promponas Leads Transit Management Operations for First Transit

First Transit announces that Nick Promponas has taken over the role of senior vice president for the transit management services (TMS) division in North America.

Promponas assumes the role from Rick Dunning, who led TMS the past 18 years. Dunning will stay on in an advisory role until his retirement on December 31. Promponas will continue to report directly to Beverly Edwards, chief operating officer of First Transit.

“As we continue to expand into new communities, Nick has shown that his priority is providing new solutions to the customer experience,” said Edwards. “He has been instrumental in meeting the needs of our customers.”

Promponas started his career in university shuttle at his alma mater, Bridgewater State College, where he earned a bachelor of science degree in industrial psychology. With more than 30 years of transportation experience, Promponas has managed several First Transit divisions including transit management services, call centers and transit contracting. Since 2002, he served as senior vice president for transit contracting in the west region.

“It’s an honor to assume this role from Rick. He has made a lasting contribution to First Transit and the transportation industry,” said Promponas. “I am proud to lead the team to provide mobility solutions for our customers.”

Promponas has served as both an at-large board member of the American Public Transportation Association and as chair of the Arizona Transit Association’s Training and Education Committee. He has served his community in Metropolitan Phoenix on both the Dignity Health Foundation of the East Valley and the About Care Boards. He is a graduate of Leadership APTA. Promponas and his family live in Phoenix, Arizona.