National Express Shuttle and Transit was awarded a contract from River Valley Metro Mass Transit District (RVMMTD). As a part of the partnership, National Express Shuttle has launched operations for fixed route transit and paratransit services in partnership with the RVMMTD south of Chicago, Ill. The National Express’ River Valley Metro program went live July 1, offering safe and reliable connections to jobs, services, education and attractions.
National Express Shuttle and Transit General Manager Lashanda Brown Smith leads a team of 50 employees spanning operations, safety and administration, including 45 bus drivers, at its new Customer Service Center in Bourbonnais, Ill. National Express’ regional and corporate Safety and Customer Success organizations provide additional support.
National Express operates RVMMTD’s traditional bus service, commuter shuttle service to Midway Airport and Metra stations and its “Metro Plus” service for individuals with disabilities who are unable to independently use fixed route service. Bus drivers operate a fleet of 25 wheelchair accessible ADA-compliant buses serving 350 bus stops, including RVMMTD’s new Kankakee Metro Centre bus transfer station made possible through CARES Act funding.
“River Valley Metro Mass Transit District is excited about the partnership with National Express Transit,” said Siron Sims, managing director at RVMMTD. “Since our launch in July, National Express has proved to be a consistent and reliable operator and we look forward to our future collaboration.”
“We’re thrilled to partner with River Valley Metro Mass Transit District and build on our proud history of providing safe, reliable transportation in Illinois over many decades,” said Erick Van Wagenen, president and CEO of shuttle and transit at National Express North America. “We’re grateful for RVMMTD’s confidence in our innovative approach and excited to enhance mobility for the community.”
