The art of scheduling in a zero-emissions environment

March 14, 2025
As the world moves toward a zero-emissions future, mastering the art of ZEB scheduling will be essential for the success of public transit systems.

When I first started at New York City (NYC) Transit's Surface Schedules unit in the mid-1990s, I was handed a guide entitled "The Art of Scheduling." It was a practical how-to manual, teaching schedulers how to create the most efficient vehicle and crew schedules based on service design and labor contracts. Armed with this guide, an oversized sheet of graph paper, a pencil and a very large eraser, I began my career writing schedules for NYC Transit's Queens Division. Back then, it was all about optimizing vehicle usage, minimizing operational costs and staying compliant with driver work-hour regulations. The type of propulsion system powering the buses? That was someone else’s concern. We simply focused on making the service work—even if it meant a few late nights wrestling with a stubborn trip sheet.

Fast forward to today, and scheduling in the era of zero-emission buses (ZEBs) feels like playing chess on a board that’s constantly shifting. Sure, the fundamental goals remain: efficiency, reliability and cost-effectiveness. But now, new constraints have entered the chat, making the game infinitely more complex. Battery range, charging infrastructure, energy consumption patterns and operator training requirements all come into play. Add these to political promises creating unwanted deadlines and the increased emphasis on environmental sustainability, and you’ve got a scheduling landscape that demands both precision and creativity—with a touch of humor to keep from losing your mind. 

Understanding ZEB technology 

Let’s talk about the stars of the show: zero-emission buses. These eco-friendly marvels come in two main flavors: 

  • Battery-electric buses (BEBs): These rely on lithium-ion batteries and require recharging. Charging times can range from 20 minutes for fast charging to several hours for overnight depot charging. It’s like your smartphone but with passengers, and trust me, when it’s running low, you don’t want to hit one percent. 
  • Hydrogen fuel-cell buses: These convert hydrogen gas into electricity and can be refueled more quickly than BEBs, typically within 10 to 20 minutes. They’re the speedy cousins of BEBs, but they come with the added challenge of finding hydrogen fueling stations. 

These operational nuances significantly influence scheduling strategies, making them more art than science. 

Key elements of bus scheduling for ZEBs 

  1. Ridership analysis
    • Peak demand: Understanding ridership peaks is crucial for deploying ZEBs effectively. Diesel buses could just keep going and going like the Energizer Bunny, but ZEBs? They need breaks—a.k.a. charging or refueling. Planning around these needs adds a new layer of complexity.
    • High ridership routes: Scheduling BEBs on high ridership routes can significantly impact predictability of energy consumption. A full bus means more weight, which means more energy used. It’s simple physics, but when you’re managing a fleet, it feels more like magic—the kind where you’re always one spell away from disaster.
    • Dynamic patterns: Ridership trends can shift faster than you can say “network redesign.” Real-time data analysis and predictive modeling are now essential to adapt ZEB schedules dynamically. Additionally, ZEBs on routes with unpredictable passenger flow—think rail outages, sporting events or festivals—can throw a wrench into even the most meticulously planned schedules.
  2. Running time analysis 
    • Energy consumption and range: Running time analysis for ZEBs must account for energy consumption, which is influenced by route length, topography and average speed. Steep inclines and stop-and-go traffic can really drain a battery. This requires schedulers to calculate energy use for every mile and every stop.
    • Temperature impacts: Extreme weather conditions affect battery performance. Cold weather can reduce battery capacity by up to 40 percent while excessive heat may require energy-intensive cooling systems. Scheduling under these conditions is like playing a game of Tetris where the pieces keep changing shape. Add snow or ice into the mix, and you’ve got yourself a real challenge—it’s transit’s version of “Survivor.”
  3. Charging and refueling infrastructure
    • Depot charging: Scheduling must consider when and how buses return to the depot for overnight charging. Routes should be designed to ensure buses can complete their trips within available charge limits. This is an important thing to consider when putting your fleet to sleep at night. If they don’t get enough rest, they’re grumpy the next day.
    • On-route charging: Opportunity charging stations along routes can extend range but require carefully timed layovers to minimize disruptions. It’s like giving your fleet a quick coffee break—strategically placed and desperately needed.
    • Hydrogen refueling: Hydrogen buses require proximity to refueling stations, which may limit route flexibility. Picture a hydrogen bus on a long suburban or commuter express route: it’s comparable to being on a road trip where the next gas station is 200 miles away. Plan wisely and ensure backup plans are always in place.
  4. Fleet and route optimization
    • Vehicle assignments: Scheduling must align specific buses with routes that match their energy profiles. Shorter urban routes with frequent stops may suit BEBs better than long-distance suburban routes. It’s a matchmaking game—your buses and routes are swiping left and right, looking for the perfect match. Failure to make these matches can lead to inefficiencies that ripple through the entire system.
    • Deadheading: Reducing non-revenue mileage is critical. Charging infrastructure should be strategically placed to minimize deadheading, ensuring efficient use of energy and time. Think of deadheading as your least favorite chore; the less of it, the better. Additionally, ZEBs’ limited range can make excessive deadheading not just inefficient but impossible.
  5. Regulatory and policy considerations
    • Zero-emission mandates: Many regions have set ambitious goals for zero-emissions transit. Scheduling must align with these mandates while balancing operational feasibility. Translation: make it work but don’t break the bank. The tension between these mandates and real-world constraints is where schedulers earn their stripes. Yes, I'm a little biased here.
    • Funding and grants: Availability of funding for ZEB infrastructure can influence deployment and scheduling decisions. Chasing grants can feel like chasing a bus—you’ve got to be quick and strategic. Schedulers need to work closely with finance teams to ensure operational plans are backed by adequate funding.
  6. Operational resilience
    • Backup plans: Contingency plans are essential for dealing with unexpected battery depletion, charging station outages or hydrogen shortages. Diesel or hybrid buses may still play a supporting role during emergencies. Maintaining some kind of reserve fleet is critical, especially while ironing out the bugs that are inherent with ZEBs.
    • Maintenance scheduling: Being a 40-foot computer on wheels, ZEBs require different maintenance routines, such as battery checks and software updates. Like the hybrid or diesel counterparts, inspections should have varying levels and must be completed on time. Scheduling must include time for regular maintenance without disrupting service.

Comparing ridership analysis: ZEBs vs. diesel/hybrid fleets

Ridership analysis for ZEBs involves greater complexity due to the interplay between demand and energy constraints. While diesel buses can run continuously with quick refueling, ZEBs require more meticulous planning:

  • Demand matching: Diesel buses could easily accommodate additional trips during ridership spikes. For ZEBs, increased trips mean higher energy consumption, requiring careful balancing between demand and range. It’s a juggling act, and one wrong move can topple the whole show.
  • High ridership impacts: On high ridership routes, BEBs must contend with unpredictable energy demands caused by fluctuating passenger volumes. This variability necessitates robust planning tools to ensure schedules remain reliable despite potential energy shortfalls. 
  • Real-time adjustments: Hybrid and diesel buses can be redeployed flexibly to cover unexpected demand shifts. ZEBs, constrained by charging needs, require advanced tools like AI-based demand forecasting to optimize schedules. 

Running time analysis: The ZEB challenge 

Running time analysis is significantly impacted by the operational characteristics of ZEBs: 

  • Energy predictability: Diesel buses offer consistent performance regardless of conditions. For ZEBs, factors like passenger load, weather and terrain can significantly alter energy consumption and range. Planning for ZEBs is like predicting a snowstorm—you’re never quite sure, but you do your best. 
  • Route design: ZEB schedules must incorporate energy-efficient routes that minimize stops and reduce idling time. This can lead to redesigning routes specifically for zero-emission operations.  
  • Charging integration: Unlike diesel buses that refuel quickly, ZEBs must schedule layovers or off-peak charging sessions. Efficient charging scheduling is critical to avoid disruptions. You must plan ahead or face the consequences. 

Strategies for effective ZEB scheduling 

To address these challenges, transit agencies can employ several strategies: 

  1. Data-driven decision making
    • Use advanced data analytics to monitor ridership trends, energy consumption and charging patterns.
    • Integrate predictive modeling tools to anticipate demand and optimize schedules.
  2. Innovative route planning
    • Design routes that maximize energy efficiency, such as prioritizing flat terrains or minimizing congestion-prone areas. Much easier said than done in hilly cities like Seattle or San Francisco or on the traffic-clogged streets of Atlanta, Los Angeles or New York, but you get the gist.
    • Introduce flexible microtransit solutions for low-demand areas, reducing strain on ZEBs.
  3. Charging infrastructure expansion
    • Invest in a mix of depot and on-route charging stations to increase flexibility.
    • Explore renewable energy sources for charging, such as solar-powered charging stations.
  4. Staff training and collaboration
    • Train drivers and dispatchers on ZEB-specific challenges, such as energy-saving driving techniques.
    • Foster collaboration between schedulers, maintenance teams and energy providers to streamline operations.
  5. Public engagement
    • Educate riders on the benefits and limitations of ZEBs to build understanding and support.
    • Solicit feedback from passengers to refine schedules and improve service quality.

As ZEB technology evolves, new developments will further shape scheduling practices:

  • Battery improvements: Advances in battery technology, such as solid-state batteries, promise longer ranges and faster charging times, reducing scheduling constraints. 
  • Autonomous buses: Self-driving ZEBs could optimize schedules by reducing labor costs and enabling 24/7 operations. 
  • Integrated mobility platforms: Combining ZEB schedules with other transit modes, such as bikes and rideshares, can create seamless, multimodal networks. 
  • Artificial intelligence (AI)-driven optimization: AI and machine learning will play a larger role in real-time schedule adjustments and predictive maintenance planning.  

Bus scheduling in a zero-emissions environment requires a holistic approach that accounts for the unique challenges of ZEBs. From ridership and running time analyses to infrastructure and regulatory considerations, every aspect of planning must be reimagined. By leveraging data, investing in infrastructure and embracing innovation, transit agencies can create efficient and sustainable schedules that meet the needs of modern riders while advancing environmental goals. As the world moves toward a zero-emissions future, mastering the art of ZEB scheduling will be essential for the success of public transit systems. 

About the Author

Mark Holmes

Mark A. Holmes is a transit operations and planning expert with four decades of experience in scheduling, service planning, network redesigns and zero-emissions fleet integration. Starting his career as a traffic checker for the Metropolitan Transportation Authority's (MTA) New York City (NYC) Transit, he has held key roles in bus and rail scheduling, including director of schedules, chief officer of planning at MTA Bus Company, deputy general manager of bus operations. He has collaborated with agencies like NYC Department of Transportation and the Port Authority of New York and New Jersey. Holmes is currently writing a book on service planning and operations. His work explores the intersection of artificial intelligence, service planning, predictive maintenance and sustainable transit.