It’s no secret that the need for public transportation is rapidly increasing in today’s society. We look to different transit options as a means to get around easily and affordably, while striving to get from one place to the next as efficiently as possible. The trend of preferring public transportation and living in areas that offer the service easily, continues to grow as younger and younger generations moving to new cities seek these options out when processing their decision-making. Millenials, making up America’s largest generation thus far, are proving to follow this trend of pursuing public transit options and in doing so, make it vital to metro areas to attract and keep them by means efficiency in order to stay sustainable in the future.
Studies conducted by the Global Strategy Group, directed by Rockefeller Foundation and Transportation, on a large group of millenials found that four out of five say they would prefer to live in an area where they have several options to choose from when it comes to public transportation. It has become a priority that they have a wide range of public travel selections to get to and from day-to-day activities without use of a personalized vehicle. Because of this trend, we see a correlation between an increasing desire for public transit options and a decrease in a desire to engage in the use of personal automobiles on a daily basis. For either cost or convenience reasons, passengers choosing alternative transit options seek the service and the companies providing it have the task of delivering it to their passengers efficiently.
Public transportation companies throughout various cities first provide availability of the service to its riders. This is only the first step. While making the option available to citizens is a necessity, creating a successful public transportation system requires the system to run in such a way that both the service and riders are left happy and benefitting. Many transportation systems currently in place give residents the means to move around, but often lack the tools to make the system work at a higher level. These tools enable the system to function with control and management operations to give riders an experience that brings them back.
Without the passengers, these public transit systems would not work. Passenger satisfaction is key. It cannot strive without the support of its riders, which can only be achieved if the service is provided effectively. With TSO Mobile’s solutions, companies that provide these services find that their organizations experience increased productivity, improved dispatching, increased security, reduced operational costs and a general increased reliability on their public transit system.
In creating a successful public transit system, it is necessary that the system itself is passenger oriented, while fulfilling the needs of the delivering company. It must be an easy to use, well-organized, responsive, efficient experience for its passengers. It becomes crucial that these systems utilize tools that encourage and accomplish productivity and time management to bring passenger-centered solutions, as those provided by TSO Mobile.
By bringing together the latest technology in and for transit systems, TSO Mobile is able to support these management companies, cities, and towns providing a growing, necessary service. A passenger-centered industry, the public transportation systems put in place using these technologies gives passengers and company executives reliability on and within their system and increases ridership due to successful managing.
Diego Capelluto is director of public transportation at TSO Mobile.
