Denton County Transportation Authority Beta Testing New Where’s My Ride Vehicle Tracking Tool Ahead of Launch

The Denton County Transportation Authority (DCTA) is gearing up to launch its new Where’s My Ride vehicle tracking tool, and the agency is seeking help from the community to ensure accuracy and consistency in the data provided to passengers.

Where’s My Ride provides real-time travel information to passengers, allowing them to obtain predictive arrival information for a Connect bus or A-train at a particular stop location via phone, online and mobile devices.

Where’s My Ride beta testers will be awarded various incentives (fare passes) based upon participation levels. Beta testers will test some of the main features of Where’s My Ride for DCTA’s Denton and Lewisville Connect bus system, including:

• Text Message Response: This convenient feature allows passengers to reduce their wait time for a vehicle, or simply find the next bus or train at their location. It’s simple - text your stop ID to the designated number to receive the estimated arrival time of your bus or train. Stop IDs can be found on bus stop signs and on the schedules at A-train stations.
• Online Portal: This feature enables passengers to access real-time bus and train location data from most web-enabled devices. You can select and watch your bus or train progress along its route. In addition, you can select specific sops, search by address or input your stop ID to find the nearest bus or train and its arrival time.
• Automatic Voice Response: Similar to text stop prediction, Where’s My Ride’s voice stop prediction feature allows passengers to dial in for an up to the minute prediction of a bus or train at a chosen stop. Call the designated number, enter your stop ID and receive real-time information on the next bus or train scheduled for that location and its expected arrival time.

Beta testing will occur during October and November 2014.