Elerts Corp. announced free Text-A-Tip service for new Elerts Transit customers who sign up before Dec. 30.
Elerts Transit app works with iPhones and Android Smartphones. Riders use the app to submit reports containing photos, video, text descriptions and GPS maps, pinpointing the problem area. Now, riders who do not have a Smartphone may also submit tips, by texting to Elerts Text-A-Tip service.
“Presently, the Elerts Transit mobile app is used by major transits, including MARTA in Atlanta, the MBTA in Boston, the NFTA in Buffalo, the VTA in Santa Clara and BART in San Francisco. Daily, more than 2.5 million riders may use Elerts Transit app to report security and safety concerns to transit police and security dispatchers,” said Ed English, CEO of Elerts. “With the Text-A-Tip service, Elerts can offer an additional resource to further contribute to the safety of transit riders.”
Elerts Text-A-Tip service is integrated with a web-based report management console, Elerts EPICenter. Transit operators receive and reply to rider-reports submitted by Text-A-Tip in the same manner as they do for reports from Elerts Transit app.
A dedicated SMS phone number is provided to Elerts Transit customers who wish to utilize the free Text-A-Tip service.
English said, “Riders have demonstrated a willingness to help keep their transit systems safe. Over fifty thousand incidents have been reported to transit police using our app. These include assaults, vandalism, abandoned bags, robberies, suspicious activity, drug and gun dealing, sexual harassment and medical concerns.”
