RTC Paratransit Service Contract Awarded to Ride Right

May 30, 2017
The Regional Transportation Commission of Washoe County ACCESS paratransit service for disabled individuals will have a new operator beginning July 1st.

The Regional Transportation Commission of Washoe County ACCESS paratransit service for disabled individuals will have a new operator beginning July 1st. The RTC Board awarded the contract to Ride Right, which operates vehicles throughout the nation and provides more than a million rides each year. While there will be new management of RTC ACCESS, the drivers of the ACCESS vans will remain the same.

“Riders can rest assured RTC ACCESS will continue to provide reliable and quality service,” RTC Director of Public Transportation and Operations David Jickling said. “We look forward to working with Ride Right to provide this critical service to one of the most vulnerable populations in our community,” he added.

The RTC ACCESS fleet includes 50 paratransit vehicles that have motorized lifts and are able to accommodate wheelchairs. This door-to-door service is provided to eligible individuals under the Americans with Disabilities Act (ADA) within three-quarters of a mile of fixed-route transit routes. There are more than 3,600 clients who depend on ACCESS for transportation in the region.