Many of the buses that will have the driver barriers installed are used along the ECR, SamTrans’ busiest route, to increase the safety of its bus operators amid increased operator assaults throughout the U.S.
The report was released by the MTA OIG and reveals a significant number of emergency calls were not answered or experienced long delays before being answered.
MARTA is working with Zonar to limit the frequency of breakdowns, lower operational costs and increase ridership to target levels post-COVID-19 pandemic.
