Office of the Inspector General - Metropolitan Transportation Authority


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The MTA Inspector General independently reviews the operations of the MTA and its constituent agencies; New York City Transit, the Long Island Rail Road, Metro-North Railroad, MTA Bridges and Tunnels, MTA Bus Company and MTA Capital Construction Company. In essence, the job of the MTA OIG is to oversee the largest public transportation network in North America.

Products and Press Releases

MTA OIG
A HelpPoint device.
Safety & Security

New report reveals half of NYC Transit Help Point calls made during six month period were mischief calls

Dec. 2, 2024
The report was released by the MTA OIG and reveals a significant number of emergency calls were not answered or experienced long delays before being answered.
Office of the Inspector General - Metropolitan Transportation Authority
240th Street: Temporary electrical wires left abandoned by non-boiler room personnel at a location on 240th Street. MTA OIG says the wiring is exposed and unprotected, which violates national electrical codes and creates additional safety hazards inside the already dangerous boiler rooms.
Safety & Security

MTA OIG issues identifies structural and safety issues with MTA boiler rooms

Nov. 25, 2020
MTA Inspector General Pokorny says working conditions are ‘deplorable’ and called inaction by HVAC management to correct known issues ‘indefensible.’
MTA New York City Transit / Ernesto Ho
Mta New York City Transit Ernesto Ho
Management

MTA OIG finds MTA assessment of contractors create ‘evaluation inflation’ for subpar performers

Oct. 19, 2020
MTA OIG recommends the authority revamp its contractor evaluation system, which MTA has agreed to do under its transformation plan.