JTA transit operations moving to JRTC at LaVilla

Beginning May 4, the Jacksonville Transportation Authority (JTA) will transition most of its fixed-route bus operations from the Rosa Parks Transit Station to the Jacksonville Regional Transportation Center (JRTC) at LaVilla.

JTA administrative offices will remain closed to visitors and all non-essential JTA administrative personnel will continue to follow “Safer at Home” orders, allowing those employees to continue teleworking from home.

The JRTC at LaVilla is located at 100 LaVilla Center Drive near the Prime F. Osborn III Convention Center. It will serve as the JTA’s new downtown bus transfer facility, administrative headquarters and intermodal hub with direct connections to the Skyway and the Intercity Bus Terminal, which serves Greyhound, Megabus and RedCoach lines.

On May 4, the JRTC at LaVilla will replace the Rosa Parks Transit Station as the JTA’s main downtown bus transfer facility, serving most JTA regular and express bus routes, the Skyway and the First Coast Flyer Bus Rapid Transit network.

With the safety and well-being of all customers, JTA employees and the general public in mind, all JTA bus routes will continue to operate on a “Modified Weekday Schedule” to promote social distancing and to ensure safe travel for everyone. A new JRTC Hotline is open to help customers navigate the new terminal, and to answer any questions about changes to their routes.

Social distancing measures are in place at the JRTC to maintain a safe environment and to avoid overcrowding at the JRTC terminal. Customers should continue to abide by local, state and federal executive orders and follow the COVID-19 preventative guidelines established by the Centers for Disease Control (CDC). On the ground level, customers will have access to indoor and outdoor waiting areas, restrooms, ticketing and interactive kiosks.

To maintain a safe and secure environment, the JTA has established 24-hour security at the JRTC with armed and unarmed security personnel and JSO officers.

The Rosa Parks Transit Station will continue serving Routes 10, 19, 86 and the First Coast Flyer Red Line (109), and the Skyway. The east half of the Rosa Parks Transit Station will be closed and prepped for future transit-oriented development projects.

Customers can use Route 19 and the First Coast Flyer Red Line to transfer between the Rosa Parks Transit Station and the JRTC at LaVilla, and the First Coast Flyer Blue Line and Route 25 to transfer from the Kings Avenue Station to the JRTC at LaVilla, as needed.