Isaac Thorne, general manager of Connect Transit, will resign Aug. 21, 2020, to pursue another opportunity in the transit industry.
Thorne began his career at Connect Transit in 2007 and held various positions before becoming general manager in 2017. Since becoming general manager, Thorne was instrumental in starting the Better Bus Stop Campaign, mobile ticketing application and implementing the annual rider and customer satisfaction survey. He also helped secure $11.2 million in discretionary state and federal grants for battery-electric buses, solar and electrical charging infrastructure, bus stop infrastructure and a new Downtown Bloomington Transportation Center.
“It has been a pleasure to work with a forward-thinking board, lead an amazing team of employees and provide the best service possible to customers. I am confident that the Connect Transit Board, staff and employees will continue with the vision for a vibrant and customer-focused transit agency,” Thorne said. “There are still plans to be made and work to be done, but I am leaving it in good hands. I have the utmost respect and confidence in the current leadership team and employees to continue providing outstanding public transportation.”
“The board of trustees is appreciative of the work Isaac performed during his time as general manager and as an employee at Connect,” said Board Chairman Ryan Whitehouse. “Under his leadership, the system’s ridership grew and broke records. His concern for our employees and customers was always top of mind. We wish him well and are confident he will continue to succeed.”
