Transdev Canada expands its mobility services for communities, wins new contracts

Dec. 14, 2020
Transdev’s subsidiary Voyago has been selected to operate paratransit and fixed-route services in Ontario and Quebec.

Transdev Canada has won several new contracts in Quebec and Ontario, Canada.

Changing lifestyles and urban sprawl are dispersing housing, employment and service areas. The challenge for the inhabitants of rural and peri-urban areas is to have credible alternatives to the individual car to be connected to urban centers, says Transdev.

“Being close to everyone's needs also means enabling the transportation of the most vulnerable populations. Attentive to the inclusion of everyone and to our role as a player in social cohesion, we pay the utmost attention to the accessibility of services. We also live these values of inclusion as a local employer,” said Arthur Nicolet, CEO of Transdev Canada.

In Ontario, the city of St. Thomas, centrally located in Southwestern Ontario and known as the historic "Railway City," has trusted Voyago, Transdev's subsidiary, for the past eight years to operate their conventional and paratransit services.  Embracing future transit investments, the city of St. Thomas has selected Voyago to operate their transit services for another 10 years.  Voyago will work with the city as it implements new projects:

  • DRT services;
  • Revamped schedules;
  • 14 new zero-emission buses, charging stations, solar generation retrofits;
  • Upgraded technology; and
  • Improved passenger amenities.

Also in Ontario, municipality of Lambton Shores, Strathroy-Caradoc, city of Tillsonburg, Owen Sound, Middlesex County, Oxford County and Stratford-Perth County have all recently awarded Voyago individual contracts to operate new, fully accessible inter-community transit services connecting bus service to Southwestern Ontario residents through a new regional transit network.  This network provides residents within all these communities with a way to easily travel throughout Southwestern Ontario.

In Quebec, Transdev won the contract for the MRC de l'Érable. From the very first planning meeting, Transdev Canada says the two organizations worked together to establish changes in record time to increase the effectiveness and efficiency of the service. Serving 11 municipalities, more than 23,000 citizens will benefit from this special service, as it serves the customers of paratransit and public transit. Conceived as an evolving service, it will adjust as the level of ridership evolves. Already in the first days of operation at the beginning of November 2020, the number of passengers had exceeded forecasts.