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    1. Management

    Transdev begins new partnership with RTA of Northeastern Illinois

    Sept. 15, 2021
    Transdev will manage the authority's ADA paratransit eligibility certification process, customer service call center and the travel training operations.
    Related To: Transdev North America
    Transdev
    Transdev will manage RTA's customer service call center.
    Transdev will manage RTA's customer service call center.

    Transdev has entered a five-year partnership with the Regional Transportation Authority (RTA) of Northeastern Illinois to manage the authority's ADA paratransit eligibility certification process, customer service call center and the travel training operations.

    In addition to supporting its various clients with safe, sustainable and innovation mobility solutions, Transdev continues to leverage its experience with paratransit and the related ADA eligibility process through its Mobility Options business line.

    “We established a new partnership with Mobility Management Partners (MMP), who has a great deal of experience and will bring high quality services to the region,” said Sean Powers, vice president of mobility options for Transdev U.S. “By bringing together our ADA expertise and their innovative people-centered solutions, we know we will create undeniable value for our new client.”

    Transdev currently operates several ADA paratransit eligibility programs across the United States. The company is investing more in this service offering through its Mobility Options business line, so interested clients can benefit from Transdev’s team of subject matter experts and technological and innovative system, which allows for increased visibility through a more streamlined and accurate certification process.

    “Our goal is always to provide our passengers with the freedom to move through safe, innovative and efficient transportation solutions. Since we are based in the Chicagoland area, we are that much more excited to share our knowledge and best practices with our new hometown client,” concluded Powers.