Chautauqua Area Regional Transit System rebrands as CHQ Transit

July 31, 2023
In addition to the new designation, CHQ Transit’s fleet was updated with nine new buses purchased through a 5311 Grant from the New York State Department of Transportation.

The Chautauqua Area Regional Transit System is rebranding its fleet of buses as part of a modernization initiative, which will also include new trolley cars and increased user functionalities.

Previously known as CARTS, the rebranding features a new name: CHQ Transit.

“We are all very excited for the rebranding of CHQ Transit,” announced CHQ Transit coordinator Michele Westphal. “We have been working with KathodeRay Media Inc. to develop a new and fresh look. We cannot wait for everyone to see our new bus wraps.”

In addition to the new designation, CHQ Transit’s fleet was updated with nine new buses purchased through the 5311 Grant from the New York State Department of Transportation (NYSDOT). The $826,900 of grant funding included an 80 percent federal, a 10 percent state and a 10 percent local share match.

Other funding was awarded from the Modernization and Enhancement Program Grant by the NYSDOT. A total of $1.5 million dollars in grant funding allowed for the purchase of three hybrid trolleys totaling $600,000.

The trolley cars, which are expected to officially hit the roads on an assigned route sometime next season, aim to increase tourism traveling on routes that include points of interest around Chautauqua County’s many recreational attractions.

A trolley is currently available for the public to rent, catering to private events like bridal parties, business team building days or nights out on the town.

Of the 35 buses included in CHQ Transit’s fleet, nine new buses have already been wrapped with the new colorful logo, which represents the varying routes CARTS already has in place.

The design also features iconic locations around the area, with each bus featuring a unique set of landscapes that best represent Chautauqua County.

“I’m very proud to see this rebranding effort come full circle,” said Chautauqua County Executive PJ Wendel. “These new busses and trolley cars look incredible and not only fill a vital niche as our area’s sole public transit source, but also, act as moving billboards showing off the great amenities Chautauqua County has to offer.”

Four of the nine new buses hit the streets on July 28, with around five more expected to be deployed by early August.

As part of the rebranding process, the CHQ Transit team is hiring consultants to help improve existing routes and route access countywide, totaling $126,501 in grant dollars. $327,500 in grant funding was also allocated to pay for the overall rebranding process.

CHQ Transit is furthermore looking to invest $400,999 of the grant funding in new technology; including a cashless fare system and a mobile app. These systems are still in the planning phase and hope to be implemented in the future to increase convenience for locals and tourists alike.