| | | | | | | | | | By Mischa Wanek-Libman The plan outlined by Gov. Kathy Hochul calls for additional police presence, better coordination between law enforcement and district attorneys and laws to ban people convicted of assaulting transit workers and riders. |
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| | | | | | | | The agency has more than doubled its Transit Security Officers during the past two years from 70 to 160, deployed Metro Ambassadors to provide customer support and activated a Behavioral Health Support Team to aid customers who are in crisis or need of resources. |
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| | | | | | | | The agency has increased the number of transit peace officer positions by 25 percent, deployed 31 new station security guards, as well as increased surveillance and upgraded lighting. |
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| | | | | | | | To help make its system safer for riders, Metrolink is launching specialized anti-trafficking training for its employees and an ad campaign on noticing the signs of trafficking in transit spaces. |
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| | The Public Transit Safety and Security Summit brought together members of the transit industry in the Chicago area with municipal and social service partners to discuss holistic safety and security measures that could help to improve community safety. |
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| | Safety officers will be placed on high-traffic routes and at select popular bus stops to ensure safety for riders; the officers will be unarmed and are trained to assist riders while navigating the regional bus and rail network. |
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| | Among the safety measures include a naloxone vending machine, dispensing medication designed to rapidly reverse opioid overdose, and automated external defibrillator, used to revive someone from sudden cardiac arrest. |
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| | Since October 2023, customer satisfaction with safety on the TTC has increased seven points to 61 percent, with overall satisfaction among subway users up five points to 71 percent. |
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