CTA to add rail service throughout spring and summer 2024

The Chicago Transit Authority (CTA) has outlined its new spring rail service timetables and plans for increasing rail services throughout the spring and summer, as new rail operators complete the required training and are added into service. 

The initial timetables for the spring rail schedule, which went into effect April 7, will have some immediate improvements and riders should expect to see gradually increasing service as more operators are added to service in the coming months. The new schedule enables the agency to dynamically add scheduled service to align with the growing rail operator workforce throughout the spring and summer, which CTA says is an important step toward the agency achieving its goal of returning scheduled rail services to pre-pandemic levels. 

“Our goal is to transparently communicate with our riders throughout the spring and summer on scheduled rail service. We will continue to provide them with estimated service frequencies throughout the day while also providing enough room to allow us to add in service in the coming months as our workforce grows,” said CTA President Dorval R. Carter, Jr. 

Per the terms of the collective bargaining agreement CTA has with its union representing rail personnel, rail schedules can be picked twice a year. CTA says the lack of flexibility is further complicated by its growing workforce and evolving ridership trends in post-COVID-19. 

“Based on the existing limitations and new challenges, CTA is taking a new approach to delivering rail schedules. The timetables that we have released shows the service we can confidently put out today while allowing us to regularly update the timetables based on ridership trends and operators entering the workforce throughout the summer,” Carter said.  

CTA has already made significant progress in hiring new bus and rail operators to address workforce shortages and the usual trends of attrition. This year, CTA plans to train up to 200 new operators, which is double the number in 2023. 

To achieve the rail service improvements planned as part of the spring 2024 schedule, CTA is anticipating adding upwards of 50 newly trained rail operators to its workforce between spring and summer 2024. So far, 67 are currently in training and are expected to begin qualifying for rail operator status during the next three months. The first class of the year has completed. CTA’s rail operator training courses allow for 20 participants per class, with up to three classes in training at a given time. 

The initial spring 2024 service timetables are available on CTA’s website.