With "Orinoco," Arriva Rail London's frontline customer service teams have an essential tool at hand: Equipped with their HAFAS app on iPhones and iPads, the station staff are now even better informed about delays or disturbances on London's rails
Whether live departures, interactive live map or train details: With HAFAS, the flow of real-time information from control room to frontline teams to passengers has improved significantly. The train loadweigh is visible in each of the screenshots above.
Determines how many passengers are in each carriage
Immediately shows the free capacities in the trains