Trapeze Group
PASS-WEB, PASS-IVR, EZ-Wallet
WEB and IVR allow customers and their agents a self-service portal to book, confirm, cancel and manage their account information. In addition, the transit-specific IVR product affords reminder calls (the day before service and imminent arrival) to reduce cancellations, no-shows and improve on-time performance. EZ-Wallet is a cashless faring module specifically designed for the needs of paratransit passengers.
Up to three companies or agencies using the product or service:
Washington Metropolitan Area Transit Authority – Washington, D.C.
Miami-Dade Transit – Miami, Florida
Maryland Transit Administration – Baltimore, Maryland
Giro
Giro/Acces
Don’t leave them waiting at the curb. Especially for large agencies, growing demand for paratransit means managing ever greater complexity. GIRO/ACCES software—fully scalable and integrated with HASTUS—delivers real-time optimization so you can tame the complexities, satisfy customers, and keep a lid on costs while expanding your paratransit service.
