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    1. Technology
    2. Computer Hardware & Software

    NJ Transit rides new wave of workforce innovation with UKG Dimensions

    Oct. 14, 2020
    The new cloud suite serves as the agency’s new, modern and digitalized employee portal.
    Related To: Ultimate Kronos Group (UKG)

    New Jersey Transit (NJ Transit) will implement UKG Dimensions’ cloud suite from Ultimate Kronos Group (UKG) as part of the agency’s new era of workforce innovation and digital transformation efforts. 

    The migration to UKG Dimensions (formerly Workforce Dimensions from Kronos) is a critical step for NJ Transit, enhancing the organization’s 10-year strategic roadmap to transition all IT systems to the cloud while accelerating its goal to be one of the nation’s leading public transportation agencies. 

    “Our mission to become a world-class transit system hinges, in large part, on our ability to acquire the right tools and technology to empower our people—and UKG Dimensions is an essential part of that journey,” said Faisal Jameel, chief technology officer, NJ Transit. “The modern user experience is incomparable and will allow us to interact with our employees like never before, while automation is key to easing the burden on our managers. UKG has proven it is committed to innovating with us, as we work to bring our vision of becoming a best-in-class, people-first transportation agency to life.” 

    With reliability and punctuality being top priorities for NJ Transit, real-time visibility into labor data will allow managers and supervisors to quickly identify employees qualified to fill shifts left vacant by unplanned absences—minimizing or preventing service disruptions for patrons. 

    Automated scheduling within the artificial intelligence-powered, cloud-native and mobile-first workforce management suite ensures the right people with the right skills are in place at all bus and train stations to serve passengers while also assigning shifts fairly and in compliance with union rules and policies as well as regulatory requirements., according to the company. 

    Leveraging the power of mobile, employees—including those assigned to remote areas of the railway system—can clock in and out of shifts from their smartphone as well as view information pertinent to their role, such as schedules and accrual balances. 

    “Cloud technologies and smart automation tools continue to play a crucial role in the evolution of today’s progressive organizations,” said Jennifer Dowd, senior manager, public sector practice group, UKG. “As NJ Transit embarks on its digital transformation journey, its investment in a modern, AI-powered solution like UKG Dimensions is an investment in its people and its future.” 

    UKG Dimensions allows administrators to process paid sick time or expanded family and medical leave in accordance with the Family and Medical Leave Act (FMLA) as well as track unscheduled absences and lost shifts due to COVID-19, ensuring replacement employees are compensated accurately for their time.