IndyGo opens first Super Stop

Oct. 4, 2022
The $6.4-million Super Stop will bring enhanced rider comfort, improved mobility and faster transit times through downtown Indianapolis.

Indianapolis Public Transportation Corporation (IndyGo) inaugurated the city's first Super Stop by hosting a ribbon-cutting event on Oct. 3. The event allowed IndyGo to showcase the stop, which will bring enhanced rider comfort, improved mobility and faster transit times through downtown Indianapolis. The $6.6 million project was funded in partnership with the Indianapolis Department of Public Works (Indy DPW) to include infrastructure improvements surrounding the stop.

The Super Stop, located at the intersection of Delaware and New York streets, features the following amenities:

  • Real-time video screens- Shows riders when their bus will arrive in real time.
  • Ticket vending machines- Allows riders to buy fare or reload their MyKey bus card onsite without having to go to the Carson Transit Center.
  • Extended covered seating- Provides more seating for more riders to be able to comfortably wait for the bus while being shielded from rain, snow, etc.
  • Security cameras- Provides an enhanced security feature for increased peace of mind.
  • Near-level boarding- Allows riders with mobility issues to more easily get on and off the bus without a huge step.
  • Dedicated bus lane- Provides a lane for buses to travel separate from regular traffic meaning faster transit for bus riders.
  • Space for multiple buses- Keeps the high volume of buses from multiple routes moving efficiently through the stop so riders can quickly access their specific bus without additional wait times.

“IndyGo is always looking for ways to enhance the rider experience. Super Stops do exactly that by expanding the comfort and convenience of bus rapid transit stations to additional fixed route locations around the city,” said IndyGo President and CEO Inez Evans. “This is one of two stops already implemented with at least six more in the works for next year.”

In addition to the stops, this project also featured infrastructure upgrades by Indy DPW, including the resurfacing of Delaware Street (removing legacy trolley tracks in the process) and the two-way conversion of Fort Wayne Avenue. It also included sidewalks and ADA ramp replacement.

“Today’s ribbon-cutting signifies not only the official unveiling of these Super Stops, but of IndyGo’s commitment to fully upgrade public transit in Indianapolis,” Indianapolis Mayor Joe Hogsett said. “That includes partnership with Indy DPW on improvements for related infrastructure on Delaware Street and Fort Wayne Avenue—improvements that improve the motorist, transit-user and pedestrian experience.”

The event celebrating the Super Stop consisted of a tour of the new stop, ceremonial ribbon-cutting and remarks from Evans and Mayor Hogsett. The second Super Stop is located at the intersection of Delaware and North streets.