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    1. Technology
    2. Fare Collection
    3. Mobile Applications

    Umo to help Puerto Rico's transit providers modernize fare systems

    Oct. 25, 2022
    The deployment of Umo will expand riders’ payment options and enhance their intermodal experience with mobile applications for personal account management and journey planning.
    Related To: Cubic Transportation Systems
    Umo/Cubic
    Puerto Rico's Estacion Centro Medico.
    Puerto Rico's Estacion Centro Medico.

    The Puerto Rico Highways and Transportation Authority (PRHTA) will utilize Cubic’s Umo mobility platform to modernize its fare collection infrastructure on the Tren Urbano (TU) heavy rail system and Metropolitan Bus Authority (AMA) transit services including intermodal bus fleets.

    The Umo mobility platform will escalate the existing service to a new level of urban modernization. Umo, a cloud-based platform by Cubic Transportation Systems, centralizes and streamlines transit fare payment, supporting PRHTA’s efforts to make mobility more accessible and equitable for residents and tourists in Puerto Rico’s greater San Juan metropolitan and adjacent urban areas.

    “We are excited to expand the relationship with Cubic, spanning over two decades and collaborate on this essential initiative for Puerto Rico,” said Eileen M. Velez-Vega, PE, secretary of the department of transportation and public works of Puerto Rico. “Puerto Rico was the first to deploy a transit system in the Caribbean and now is the first to deploy the industry’s leading fare collection system in the Caribbean. Modernizing the fare collection system at all Tren Urbano rail stations and the entire bus fleet will benefit our transit riders by providing them with the latest fare payment technology.”

    Added Cubic’s Umo Vice President and General Manager Bonnie Crawford, “Cubic is proud to partner with PRHTA to provide a comprehensive solution to enhance the transit experience in San Juan and adjacent communities. Puerto Rico’s investment in this technology upgrade will create a convenient and seamless customer experience through a feature-rich platform.”

    Modernization of the fare collection system will simplify the customer experience by migrating to contactless payments using the Umo mobile app or agency-issued smartcard. This upgrade also provides bus and rail users the convenience of easy fare payment with their Apple or Android devices and easy reloading of their electronic wallets for contactless travel. Additionally, the Umo platform ensures that riders who prefer to pay with cash can continue using their preferred payment method.

    The deployment of Umo will expand riders’ payment options, enhance their intermodal experience with mobile applications for personal account management, journey planning and much more. TU, together with AMA’s planned modernization upgrades, will establish Tren Urbano and AMA as a leading-edge transit system.

    “Our Cubic team includes personnel who participated in the original installation and implementation of the TU and AMA fare collection system for Puerto Rico over 20 years ago,” Crawford said. “The extensive legacy system expertise and highly knowledgeable Umo team members will ensure a smooth migration to a state-of-the-art fare collection system.”