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    1. Technology
    2. Fare Collection
    3. Mobile Applications

    NJ Transit introduces cash payment option in mobile app

    March 8, 2023
    The Cash in App payment option allows for more customers to use the NJ Transit Mobile App and helps to reduce the handling of cash on board buses and trains.
    Related To: New Jersey Transit (NJ Transit)
    Both background and foreground images: NJ Transit
    NJ Transit and more than 1,000 participating network retailers will allow riders to use cash to add to their mobile wallets.
    NJ Transit and more than 1,000 participating network retailers will allow riders to use cash to add to their mobile wallets.

    New Jersey Transit (NJ Transit) is launching a new cash payment option within the agency’s mobile app. Customers can utilize more than 1,000 convenient participating network retailers in New Jersey to convert cash directly to digital balances in the NJ Transit Mobile App, which can then be used to purchase electronic NJ Transit tickets and passes.

    NJ Transit
    NJ Transit is launching a new cash payment option within the agency’s mobile app.
    NJ Transit is launching a new cash payment option within the agency’s mobile app.

    “This Cash in App payment expansion allows for more customers, including those without bank accounts or credit cards, to use the NJ Transit Mobile App and help reduce the handling of cash on board buses and trains,” said New Jersey Department of Transportation Commissioner and NJ Transit Board Chair Diane Gutierrez-Scaccetti. “NJ Transit remains committed to maximizing access to convenient public transportation for all New Jerseyans.”

    “This mobile app upgrade represents a significant leap forward in NJ Transit’s fare modernization program, leveraging technology to add yet another option for customers to purchase tickets and passes,” said NJ Transit President and CEO Kevin S. Corbett. “It also promises to further reduce cash and paper-based tickets and takes advantage of a statewide retail network to expand access to transit, particularly for the unbanked.”

    The first 2,000 customers who utilize participating retailers to load cash into their My Transit Wallets will receive a $5 credit towards NJ Transit tickets and passes within 30 days.

    Since its launch in 2013, the NJ Transit Mobile App has been downloaded more than 8.6 million times, with more than four million customer accounts created and nearly 140 million tickets sold.