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    1. Technology
    2. Fare Collection

    Jo Daviess Transit and Modeshift partner to increase transit accessibility and efficiency with new mobile ticketing platform

    July 29, 2022
    Residents will easily be able to plan, request and pay for on-demand public transportation using the new digital solution.
    Related To: Modeshift

    Modeshift is partnering with Jo Daviess County Transit (JDCT) in Galena, Ill., to launch a new digital fare and data collection platform. 

    Within the partnership, Modeshift will plan, design and implement a new mobile application and online system designed for riders to request and pay for a ride with a few clicks. The digital solution will also provide data insights to JDCT to help plan and optimize the efficiency of transit routes. 

    “As Galena County Transit usage continues to grow rapidly, the new mobile application and systems will increase public transit options for the entire Galena County,” said Nicole Hermsen, transit director, JDCT. “Our on-demand route bus service is crucial to all Galena-area residents, two-thirds of which are the elderly 65+ years, who rely heavily on our services to travel to their medical appointments, jobs, social events and more. This mobile implementation will further our ability to serve them in a convenient, effective and affordable way.” 

    Features of the Modeshift mobile app and online system will include: 

    Mobile ticketing: Riders can easily plan their trip and purchase fares with the application. 

    Web portal: Travelers can also access many of the above benefits online, streamline trip planning and fare purchases. 

    Data collection: Enables JDCT to optimize its system based on real-time insights, make data-driven decisions and save valuable resources. 

    “Digital platforms have the potential to help make public transit systems more accessible, safe and efficient,” said Miroslav Katsarov, CEO, Modeshift. “This new platform will increase public transit options for the entire Galena County, and the new data collection system will help to identify the most popular routes and times and optimize future transit options for the community.”