Technology already defines the modern transportation industry, so transportation service providers must stay at the cutting edge of technology to remain competitive and relevant. One key aspect of this is how riders interface with rider-facing technology, including accessibility, automation intelligence, and ease of use. Transit agencies need technology that positively identifies riders, enables them to reserve and pay for rides, track vehicle location and status, and otherwise maintain and improve the rider experience with minimal interaction from drivers and service employees. Moreover, advancements in autonomous vehicle technology stand to make these features a necessity.
Booth 1172
