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    1. Technology
    2. Passenger Info
    3. Mobile Applications

    RideKC announces Transit as its new official app

    May 7, 2020
    Riders now have a go-to app for real-time information, trip planning and payments.
    Related To: Kansas City Area Transportation Authority (KCATA)
    RideKC
    The Transit app allows riders to plan their trips in real time.
    The Transit app allows riders to plan their trips in real time.

    RideKC has selected Transit to be the official mobility app, allowing riders to plan their trip, track their ride in real time and make multimodal connections to bikeshare, scooters, Uber and Lyft.

    Plus, on trips that include fares, RideKC riders will soon be able to use Transit to pay for their journey. Transit replaces the RideKC app, which is no longer be supported.

    "The new Transit app will take RideKC's customer experience to a new level," said Robbie Makinen, president and CEO of Kansas City Area Transportation Authority. "It's a one-stop-shop connection to regional transit, giving customers more choices and control over their mobility options."

    Upon launching Transit, RideKC users see nearby transit options and departure times in big text and bright colors. Users can navigate the region, aided by accurate real-time tracking, trip planning and step-by-step navigation with Transit’s GO feature. They can subscribe to service alerts for their favorite transit lines and receive notifications with the latest updates. Users can also see the availability of RideKC bikes and scooters in real time on the home screen, or book and pay for an Uber or Lyft ride directly in the app.

    RideKC has currently suspended fare collection due to the COVID-19 outbreak. As fare collection resumes on a limited number of routes, riders will be able to purchase fares in the app, providing a safe and easy solution to minimize physical contact between drivers, riders and shared surfaces. As a result of its partnership with Transit, RideKC will also receive anonymous, aggregated data and customizations to better serve the public, such as the ability to send important information directly to riders on Transit’s home screen. 

    “We want to make it easy for people to hop aboard RideKC. Partnering with a single app that prioritizes transit makes it clear to riders where they can go for information,” said David Block-Schachter, chief business officer at Transit. “During and after the coronavirus response, people depending on public transit need to know where they can turn for accurate information and latest service updates. We’re excited to work with RideKC to make public transit more reliable, and see more people using Transit as part of their daily routine.”