Ecolane has launched a first-to-market mobile app for demand-response transportation. Ecolane's continuing development of next-generation technology and innovation has led to a simple, user-friendly mobile app for passengers wanting the freedom to review and manage their personal transportation needs.
“In an increasingly demanding digital world, customer expectations are high. Ecolane's mobile app, built from the ground up, meets and exceeds those expectations,” said Steve Ross, Ecolane’s CEO. “Ecolane's mobile app simplifies transit operations as well as the lives of the passengers.”
Developed from over 10 years of experience providing web-based self-service scheduling. Key features include:
Streamlines Scheduling
- Riders book their own rides, reducing call volume for agency
- Real-time scheduling with no manual process required by dispatch
Reduces Trip Losses
- Automatic push notifications remind passengers of scheduled trips
- Significantly decreases no-shows
Flexibility to Manage Trips
- Empowers passengers with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips
Convenient Trip Details
- Passenger notifications with accurate vehicle ETAs, reduces wait time
- Ability to follow bus on visual map to see exact location
Available now for both iOS and Android, these new mobile capabilities provide measurable benefits to transit agencies, passengers and the communities they serve.
“Ecolane’s mobile app is designed to help agencies empower their passengers, while reducing the workload of their call center,” said Daniel Andrlik, VP of product. “Giving passengers the ability to manage their transportation from the palm of their hand increases rider satisfaction, and deepens their connection to their service. We’re happy to be a partner with each of our customers in the mission to upgrade transit for their riders.”
