Social Pinpoint merging platform HiVE for tech solutions dedicated to community engagement
Social Pinpoint is relaunching its platform with acquired company, The HiVE. The online community engagement platform designed to streamline the consultation process intends to use The HiVE, a leading community engagement platform, to form the new Social Pinpoint brand. Both Social Pinpoint and The HiVE have more than 100 clients in the U.S. and globally across all levels of government, transport, healthcare, education, utilities and resources.
The brand relaunch positions Social Pinpoint as a tech solution focused on long-term relationship-building, with a strong investment in community transparency and active public participation. Social Pinpoint now has 40 tools and a new look and feel, making it possible to create meaningful public participation projects that encourage engagement from stakeholders and community members.
“It was vital for us to relaunch The HiVE under the new Social Pinpoint brand to elevate and innovate our best-in-class tech solution dedicated to community engagement,” said Brian Ashton, product officer of Social Pinpoint. “We have a long-term investment in community engagement technology to deliver a positive impact by empowering our customers to connect with their communities to create a better future for people and place collectively.”
New advanced platform features
In February 2022, Social Pinpoint acquired The HiVE, which is known for its participation toolbox and outstanding user-friendly interface. The current Social Pinpoint platform will be renamed to Social Pinpoint (SPP) Classic and The HiVE will become Social Pinpoint. This focus on creating software solutions allows for expansion of community engagement efforts and aligns with the most-requested features from the industry, including:
- Advanced Surveys: Increased emphasis on technology to provide a more robust tool
- Customizable Pages: Easy development of multiple pages and sub-pages with various templates that all work together seamlessly to enhance and blend in with an organization’s brand
- Smoother Workflows: Capability to draft, schedule and publish engagement projects with enhanced backend workflows to instantly increase collaboration and approvals across your organization
- New Ideas and Stories: Modified tool offering to promote more effective storytelling and ideation for clients
- Innovative Multilingual Support: Powerful add-on to generate accurate, culturally-relevant translations for the entire engagement site
Customer subscriptions and free trial
Current Social Pinpoint clients can continue to use SPP Classic for existing projects and will have the capability to set up and trial projects using the new platform. Even though The HiVE is being merged into the new Social Pinpoint platform, the only change clients will notice is two brands coming together to unite in community engagement expertise.
Social Pinpoint will support all current clients of SPP Classic to move to a new subscription, and where possible, transition them to a similar level in both functionality and price. All clients will continue to have access to their current subscription and will not be forced to migrate.
