The report was released by the MTA OIG and reveals a significant number of emergency calls were not answered or experienced long delays before being answered.
The Paratransit Assessment Center will help to improve efficiency and processing with the eligibility determination process for new Access-A-Ride customers.
The shutdowns allowed the authority to complete three phases of 24/7 outages for 9.5 weeks along the line to perform critical signal modernization and state of good repair work...
The agency notes that when enforcement cameras are activated, on average, routes see bus lane speeds increased by five percent, a 20 percent reduction in collisions and a five...
Formerly known as Automated Bus Lane Enforcement, the ACE program expands on ABLE cameras, issuing violations for vehicles double parked or illegally parked at bus stops in addition...
The six agencies awarded an APTA Rail Safety and Security Award were evaluated based on the effectiveness, benefit level, innovation and transferability of some their projects...
The agency is also working with NYPA to build critical infrastructure to power a zero-emissions bus fleet, which the MTA hopes to fully transition to a zero-emissions fleet by...
The high-definition LCD screens are installed on board near the entry stairwell and continuously stream live video feeds from existing security camera infrastructure onboard buses...
While most agencies are beginning their zero-emissions fleet transformation bottom up, a successful transition begins at the top with organizational commitment, structure and ...
The oversight entity credits NYC Transit with making ‘significant progress’ since Hurricane Sandy, but says more work is required to protect against flooding from future storms...
The promise by the MTA that the purchase of 1,500 new NYC Transit subway and 500 new LIRR and Metro-North commuter rail cars will be delivered and in revenue service under the...
Depending upon where you live, consider the public transportation alternative. Try riding a local or express bus, paratransit or commuter van, ferry, light rail, commuter rail...
Riding the vintage New York City Transit subway old Interborough Rapid Transit train to Yankee Stadium on Major League Baseball's Opening Day 2024 was a great excursion.
During 2023, the paratransit service had increased ridership, highs in customer satisfaction, improved on time performance and fewer no shows on both primary and broker trips....