A new operations contractor will begin providing fixed route and paratransit service for the Bis-Man Transit Board on November 1, 2017. This change has come about as a result of a federally required competitive bidding process where companies offer proposals on how they intend to operate the service, and how they can aid in improving the customer experience while also increasing efficiency and safety. Out of four proposed bids, National Express received the highest overall score.
Executive Director Roy Rickert explained, “The competitive process ensures that funds are being spent in a way that the community receives the most value for the dollar.”
National Express will bring additional technical resources and training which will be beneficial to the operation while also retaining current employees. It is expected that with everyone’s cooperation, the transition will happen smoothly.
Bis-Man Transit would like to thank Schumacher Transportation for the work they have done over the years to help build the public transportation system in the Bismarck/Mandan community.