Omnitrans’ new Text-a-Tip security alert system is set to launch on Aug. 6. Designed as a partnership between the agency’s customers and staff, anyone observing non-emergency suspicious activity at Omnitrans bus stops, stations or transit centers is encouraged to text that information directly to the agency security team.
The system automatically will reply to the sender with a text confirming receipt, and 24/7 security staff will investigate. When texting a tip, customers should include as much specific bus stop and location information as possible to assist staff; photos also may be attached. Tipsters also may be texted by the security team for more information if needed.
“Omnitrans is committed to maintaining a clean, safe environment at its stops, stations and transit centers,” says Mark Crosby, Omnitrans security and emergency preparedness coordinator. “Text-a-Tip provides the opportunity for our security team to partner with riders to quickly respond to any unusual activity.”
Text-to-Tip is intended solely for reporting non-emergency activities, such as suspicious people, graffiti, vandalism, or unattended packages. In case of an emergency where emergency response personnel are needed, calls should be directed to 9-1-1.
While there is no charge for the Text-a-Tip service, standard messaging and data rates from phone service carriers may apply, depending on individual wireless plans.