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    1. Technology
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    MATA completes $200,000 upgrade to dispatch command center

    Feb. 24, 2023
    The upgraded dispatch command center, which includes 30 monitors, two video walls and five workstations, will enhance and streamline the agency’s communication with drivers, customers and internal teams.
    Related To: Memphis Area Transit Authority (MATA)

    The Memphis Area Transit Authority (MATA) recently completed a $200,000 upgrade to its dispatch command center.

    With 30 monitors, two video walls and five workstations, the upgraded dispatch command center will enhance and streamline the agency’s communication with drivers, customers and internal teams.

    “The investment includes new computers, screens, cameras, custom-created software and ergonomically designed furniture," said Bacarra Mauldin, deputy chief executive officer. “Our dispatch command center is the heart and soul of our operations and a critical component in assuring our riders travel easily, safely and on time.”