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    1. Technology
    2. Fare Collection

    MTA’s fare payment system OMNY surpasses 50 million taps

    March 9, 2021
    OMNY currently accounts for nearly 10 percent of all taps in the system, 12.4 percent in the subway system and 4.5 percent on buses. 
    Related To: MTA – New York City Transit
    MTA
    Mta Thie One 6047a231233c9

    OMNY, the Metropolitan Transportation Authority’s (MTA) fare payment system, has recorded more than 50 million taps.  

    There are currently more than 15,000 OMNY readers at all 472 subway stations, on all 5,800 buses and at Staten Island Railway stations. Customers can use OMNY to pay their fares by tapping their contactless credit card or mobile device.  

    On an average weekday, the MTA says it receives 307,000 OMNY taps. Seventy-nine percent of those are at subway stations and the other 21 percent are on buses. The highest one-day tap total since OMNY was launched in May 2019 came on March 5, 2021, with 339,000 taps. 

    “OMNY is the easiest way to pay the fare and we’re happy to see so many New Yorkers agree and are using it to get where they need to go,” said Sarah Feinberg, interim president of MTA New York City Transit. “Just tap your phone, your card, or even a smartwatch and you’re on your way. It’s faster than swiping and one less card to worry about.” 

    “The OMNY team was able to complete the installation of readers at all subway stations and on all buses, and it is clearly paying off,” said Al Putre, MTA OMNY Fare Payment Program executive director. “Using OMNY is super convenient and easy, just Tap and Go, no waiting on lines or mis-swipes and it’s only going to get better with the introduction of more fare options and the OMNY card later this year.” 

    OMNY currently accounts for nearly 10 percent of all taps in the system, 12.4 percent in the subway system and 4.5 percent on buses. A year ago, that figure was more than four percent and the figure is expected to grow throughout 2021. 

    Beginning this year, customers will be able to purchase the OMNY card – a contactless fare card – at retail locations throughout the region. OMNY will also begin expanding fare options in 2021 with the introduction of reduced fares for senior customers and riders with disabilities and the integration with paratransit services. The card will eventually be available at vending machines in stations as well. 

    Improvements to the digital experience are also set to debut this year, including a refresh of the OMNY website and the launch of the OMNY mobile app. These efforts will give customers additional flexibility and choice in where, when and how their fare is paid.